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Revenue Cycle Analyst - Associate - Access Management

Job Details
Job Summary:
The role the Revenue Cycle Analyst is to assist EMHS organizations in identifying and implementing process improvements in an effort to operate a "best in class" revenue cycle. This position serves in a key role to improve the overall effectiveness of revenue cycle policy, practices and technology platforms for all EMHS organizations.
The Revenue Cycle Analyst - Associate is an analytical and process improvement role with a primary focus of working on revenue cycle tasks directed by department leaders with the purpose of improving revenue cycle process outcomes. This position requires knowledge in revenue cycle, financial, business, clinical or other analytical skills with a focus on key performance metrics. The primary responsibility of this role is to support projects directed by senior analysts and management in data and information. The Analyst will serve as a resource for teams working on major, complex performance improvement efforts that affect multiple facility and clinical practice revenue cycle protocols throughout EMHS.
It is critical that this position be highly effective in delivering the services described in the Duties and Responsibility and work harmoniously with staff in the various revenue cycles across EMHS. Effectiveness will be measured in terms of results, commitment to EMHS and customer satisfaction (at all levels).
This position is a member of the EMHS Revenue Cycle team. Duties may be changed or reassigned by the Chief Revenue Officer as need arises.
Job Functions and Duties:
The Revenue Cycle Analyst ? Associate, Access Management reports to the System Director Access Management. The Analyst will assist the System Director of Access Management with developing system wide process, technology, controls and key personnel that must be coordinated to optimize data integrity such as demographic information, insurance eligibility, authorization/referrals, point of service collections and customer satisfaction.
This position is an analytical role with a primary focus of working on revenue cycle tasks directed by Revenue Cycle Analyst ? Senior & Intermediate, Managers and Directors with the purpose of improving revenue cycle process outcomes. This position requires knowledge in Access, revenue cycle, financial, business, and clinical or other analytical skills with a focus on key performance metrics. The primary responsibility of this role is to support projects directed by senior & intermediate analysts and management in data and information. This position requires excellent ability to write, type and edit correspondence, reports and presentations; to be well organized and able to meet deadlines; and be proficient with Microsoft Office products and database management. Position requires flexibility to perform under various revenue cycle initiatives. The Analyst Associate will serve as a resource for teams working on major, complex performance improvement efforts that affect multiple facility and clinical practice revenue cycle protocols throughout EMHS.
The Analyst Associate, Access Management will be involved with: data gathering requirements, analyzing findings, assist with implementing new and improved processes. Effectiveness of this position shall be measured in terms of assisting teams to achieve financial and other tactic, high quality output, and customer service satisfaction.
General
1. Provide support in root cause analysis to understand the business issues and summarize data challenges for all EMHS organizations.
2. Support lead analyst in reviewing, reconciling, and analyzing revenue cycle data including vender service placements, to identify fragmented processes and make recommendations for improvement.
3. Provides support for inquiries or issues related to improvement. May assist with research, diagnosis and help resolve problems and escalates to senior leadership as needed.
4. Assist with applying appropriate reconciliation and testing to analytical results to provide high quality and accurate results.
5. Assists in data interpretation, communication, and presentations around key performance indicators.
6. Assists in gap analysis and transforming data into useful information.
7. Update scorecards and other data tools to help provide actionable information.
8. Review and analyze revenue cycle functions to identify fragmented process and make recommendations to management for improvement.
9. Will assist lead analyst with identifying opportunities for process improvement utilizing key indicators (i.e. registration accuracy, Insurance/authorization QA, Point of Service Collections and Financial Counseling metrics) and will assist corrective action in collaboration with others.
10. Assist with special analysis and projects as needed.
11. Work collaboratively with lead analyst / manager / director to identify best practices and help develop performance standards that can be tracked and reported.
12. Work collaboratively with management personnel to identify processes that negatively impact Accounts Receivable.
Professional Development
Improve knowledge in data analytics by attending various seminars and classes relevant to current business needs.
Education and Experience:
Bachelor's degree in Business or related field plus at least two years of progressively responsible experience in revenue cycle operations OR associate's degree in Business or related field plus at least 6 years of progressively responsible experience in revenue cycle operations or a high school diploma plus at least 10 years of progressively responsible experience in revenue cycle operations.
Experience with assisting in diagnosing, evaluating and developing corrective actions for problems in revenue cycle operations.
Experience with EMHS Software, data and business information is preferred.
Knowledge, Skills, and Abilities:
Knowledge of Revenue Cycle, Access, reimbursements, data streams, and auditing principles.
Knowledge of business analysis techniques is preferred.
Working knowledge of all functional areas of the revenue cycle, including patient access, contract and denial management, CDM and charge capture management, and strategic pricing.
Excellent communications skills, both oral and written.
Intermediate Microsoft software knowledge and ability to train/assist end-users.
Flexible and able to react to ever changing priorities.
Travel Requirements:
15 ? 50% travel may be required.
Employee must have a valid drivers' license and possess own transportation.



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